TERMS AND CONDITIONS

TERMS AND CONDITIONS:

Puppy Conference Only

We reserve the right to change/amend the speaker and/or topics list, as well as the running order of the conference at any stage.

For 3-Day direct purchase and 1-Day Passes:

  • Cancellations will be refunded minus a £30 cancellation fee up until Midnight GMT on 31 August 2017.
  • Cancellations will be refunded at 50% after 31 August 2017 (Midnight GMT) until 31 October 2017.
  • There will be strictly no cancellation refunds after 31 October 2017 (Midnight GMT).

For Instalment Plans:

  • The instalment plan is ONLY available for the 3-day attendance option.
  • The instalment plan is available until 22 December only.
  • The first instalment is non-refundable and cannot be transferred to another event.
  • Cancellations after 31 August 2017 (Midnight GMT) until 31 October 2017 of additional instalment payments will refunded at 50% (In addition to the non-refundable deposit).
  • There will be strictly no cancellation refunds after 31 October 2017 (Midnight GMT).
  • It is the responsibility of the purchaser to make the instalment payments and ensure the full amount is paid by 5pm on 22 December 2017 and AEUK does not send email reminders.

Transfers:

  • You may transfer or sell your pass until 20 December 2017. There will be strictly no transfers after this date.
  • To transfer your place you will be required to complete a transfer form – by emailing us via the Contact Form or can be downloaded here (coming soon).
  • Transfer forms must be submitted by 20 December 2017 (Midnight GMT). Forms sent after this time will not be accepted.
  • Transfers will not be accepted without a transfer form.
  • Please note that if you give or sell your place to someone else without submitting a transfer form by the cut-off date, the person will not be admitted to the conference.

Webinars

  • Webinars are strictly non-refundable once purchased.
  • Viewing access to any webinar on this site is granted for exactly 30 days from the date of purchase. Access will be revoked after the 30 day period.
  • Viewing access to any webinar on this site is granted strictly on a one person licence basis. Passwords are unique and issued on a one-person viewing basis only. The sharing of passwords is strictly prohibited. Though one licence allows viewing from up to three devices, multiple and simultaneous log-ins from different IP addresses will be flagged and access revoked immediately if our terms and conditions are breached. Users found in breach of the aforementioned terms and conditions will be banned from the site.
  • The content of all webinars is the property of Animal Events UK and the relevant speakers, and is protected by copyright, trademark, rights of publicity and other intellectual property laws, as applicable. You may not film, make audio recordings, copy, reproduce, modify, distribute, embed, display, or create derivative works from any webinar content (whether obtained by manually copying or through the use of bots, crawlers, or spiders, or otherwise) for any other purpose, whether for personal or commercial use.
  • The webinars featured on this site are provided for information only. Animal Events UK is not responsible for the content of any of its featured webinars, specifically the accuracy or usefulness of any webinar content, as well as any safety issue that may arise from any of the advice given in any of its webinars.

Seminars

  • The cancellation charge for all seminars (whether one, two or three days) before the cut-off date is £35.
  • Overseas bookings are strictly non-refundable as from 1 November 2015.
  • There will be strictly no refunds from 60 days prior to any event.
  • In the event of a seminar having to be rescheduled, the same Terms and Conditions will apply, and a new deadline for refunds 60 days prior to the rescheduled date will become effective upon acceptance of the new date. A refund will not be issued should a delegate be unable to attend a rescheduled seminar. However, a credit coupon will be issued for the purchase amount, to be redeemed for any other AEUK event or product.
  • Refunds will not be issued in the event of a seminar having to be rescheduled or cancelled due to a speaker visa or travel issues while travelling to the UK and/or venue. However, every attempt will be made to reschedule the event and places will be transferred to the rescheduled event. In cases where delegates cannot attend the rescheduled event, a credit coupon will be issued for the purchase amount, to be redeemed for any other AEUK event or product. In the event of a seminar having to be cancelled with no future rescheduled date, due to a speaker’s health, hospitalisation, death or other adverse event, e.g. natural disaster, incurring during travel to the UK and/or venue, refunds will not be issued, however, a credit coupon will be issued for the purchase amount, to be redeemed for any other AEUK event or product.
  • In the event of a seminar having to be rescheduled or cancelled, Animal Events UK will not be held responsible for financial loss incurred by delegates who purchased non-transferable and/or non-refundable travel and accommodation, or any other related expense. Most of our speakers travel from overseas, so we strongly recommend delegates consider transferable/refundable travel and accommodation wherever possible.
  • Animal Events UK and any venue at which any seminar is held will not be held responsible for dogs being kept in vehicles in car parks, or harm incurred to any dog(s), as a result of being left unattended in vehicles at any of our events.

Courses

  • All cancellations/refunds for one day courses (and the Interactive Behaviour and Training Clinic whether attendance is one day or two days) will incur a £15 administration fee.
  • All cancellations/refunds for courses longer than one day will incur a £30 administration fee.
  • Overseas bookings are strictly non-refundable as from 1 November 2015
  • There will be strictly no refunds from 42 days prior to any course. Please refer to the individual courses fees section for refund deadlines.
  • In the event of a course having to be rescheduled, the same Terms and Conditions will apply, and a new deadline for refunds 60 days prior to the rescheduled date will become effective upon acceptance of the new date. Alternatively, a refund will be given should a delegate be unable to attend a rescheduled course.
  • Animal Events UK or any venue at which a course is held will not be held responsible for dogs being kept in vehicles in car parks, or harm incurred to any dog(s), as a result of being left unattended in vehicles at any of our courses.

Animal Events UK reserves the right to amend and update the above Terms and Conditions at any time, including increasing the cost of cancellations fees.